User Perspective in Change Processes<\/strong><\/p>\nAt Zealand University Hospital, Marie Bruun Nielsen is putting the finishing touches on a questionnaire guide. It will be used in her upcoming interviews with doctors and nurses, who in their daily work use either single-use or reusable endoscopes. <\/p>\n
Marie works with qualitative methods to gain insight into the user perspective \u2013 that is, how healthcare staff experience the equipment and the associated workflows. This knowledge is crucial when changing practices in healthcare. \u201cWhen equipment and workflows that affect staff\u2019s daily work are potentially changed, it is essential to understand their experiences and what it means for their work and patient care,\u201d Marie explains. <\/p>\n
Some users handle the endoscope for long periods at a time, so it is crucial to identify any aspects of the equipment that do not work optimally in practice. This concerns not only job satisfaction and the working environment for healthcare staff, but also patient safety. Using an endoscope that does not function properly can affect patient treatment. This is precisely why it is important to involve users and gather their experiences in a project like SUSUES. The input provided, especially by nurses and doctors, offers valuable knowledge that can be used to further develop and improve endoscopy practices at the hospital. <\/p>\n
Through clinical observations, Marie gains insight into how the endoscopes are used in practice. She has spent time in the operating theatre on multiple occasions, observing healthcare staff\u2019s workflows during endoscopy procedures. These observations form the basis for interviews, in which doctors and nurses elaborate on their experiences. The combination of observation and interviews provides nuances that quantitative data alone cannot capture.
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Interdisciplinary Collaboration Improves Quality<\/strong><\/p>\nAs part of the SUSUES project, Marie Bruun Nielsen works closely with Jonas Fredriksson, a PhD student at Norrlands University Hospital in Ume\u00e5, on user studies across Danish and Swedish endoscopy departments.<\/p>\n
The collaboration has focused on creating a shared methodological framework for the qualitative studies, allowing insights to be compared and applied across national contexts. This brings together clinical experience, research expertise, and methodological knowledge. <\/p>\n
The ongoing professional collaboration has helped strengthen the work on the user perspective and ensure a consistent approach to interviews and observations throughout the project.<\/p>\n\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n